Privacy policy

This privacy policy defines how the Pneus Paquet site uses and protects the information you transmit when you use this site.

We are particularly careful to preserve the confidentiality of the data of customers who use this site. We ask you to provide certain information by which you can be identified when using this site. Please be assured that they will only be used in accordance with this privacy statement.

This policy may change at any time and will come into effect automatically. No warnings will be issued as a result of changes. You should therefore check this page regularly to check for any changes.

Data exchanged automatically

When you access the Pneus Paquet site, your computer and the site server automatically exchange information. This automatic communication is necessary for the server to send you a file compatible with the computer equipment you are using. The information exchanged is as follows:

the domain name of your Internet service provider;
your IP address (e. g.: 123.45.67.890), a unique number assigned to your computer when it is connected to the Internet;
the type of browser (e. g. Firefox, Explorer), operating system (e. g. Windows, Mac OS) or technology (computer, tablet, smartphone) you are using;
the pages you visit;
the date and time you access these pages.

We keep this data only for statistical purposes. They are used to track the number of visits, the most visited pages, the technology used by visitors, the referring sites and the visitors' country of origin.

Other data collected

We may collect certain personal and non-personal data that you voluntarily provide to us when you create your account or when you communicate with us by e-mail using the form dedicated to this purpose, such as your name and e-mail address.

This information can be used to:

respond to your requests for products or information;
provide customer support to answer your questions or complaints;
resolve disputes, collect fees and resolve problems;
improve our offerings and the effectiveness of our website;
detect fraud attempts and prevent illegal activities;
send you offers that match your preferences;
for other purposes as described in this Privacy Policy.

However, be assured that no sensitive data is connected, such as information about your bank or credit card details.

We are committed to ensuring that the personal information of people who visit the Pneus Paquet site is never disclosed to third parties. This personal information is kept only as long as necessary for the fulfillment of the identified purposes.

Some non-personal information is used to provide you with a better shopping experience. For example, the collection of the postal code is necessary to facilitate the planning of our distribution.

If you have any questions about the collection, use or management of personal information under this policy, please contact info@groupepaquet.ca.

Use of cookies

A cookie is a piece of information that is transmitted by the server to the customer's browser when the customer visits the Pneus Paquet site, and can be retrieved by the server on subsequent visits. It is safe for your computer and mainly allows you to better prepare your welcome the next time you visit the site and to personalize the pages you will view.

A cookie does not give us any access to your computer or any other information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can set your browser to block cookies. However, this action may deprive you of some of the features offered on the site.

Similarly, information automatically transmitted between computers does not allow you to be personally identified. They are collected only because of the technological requirements inherent in Internet browsing.

Links to other sites

Our site also offers relevant links to other resources. When you click on one of these hyperlinks, the information exchanged is no longer subject to the Pneus Paquet site's privacy policy, but to the site visited. It is your responsibility to read the policy of use of the site to which you are directed.

Protecting your transactions and preventing fraud

The security of your transactions is offered by PayPal, which has the responsibility to protect you during your transactions.

For PayPal's terms of service, click here.

Legislative jurisdiction in the event of litigation

This agreement is governed by the laws of Quebec and must be considered as a contract, regardless of conflict of laws principles. Any dispute, dispute or claim relating to this site is subject to the exclusive jurisdiction of the competent courts of the province of Quebec, in the judicial district of Montreal, regardless of the territory or country of origin of the customer.

Person responsible for compliance :

If you have any questions, comments or complaints about this policy, you can contact the person responsible for ensuring compliance with this privacy policy :

J-A Fortin
Phone : 418-830-0638
E-mail : info@pneuspaquetlevis.com

Updated September 22, 2023